Privacy
Policy
Welcome to Ambelle Perfumes . We operate www.ambelleperfumes.com and provide products and services designed to offer you a seamless and enjoyable shopping experience.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our Website, create an account, place an order, contact us, or otherwise interact with our services.
Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
Personal Information We Collect
When we refer to “Personal Information,” we mean any information that identifies you or can reasonably be linked to you. This does not include anonymous or de-identified information that cannot reasonably identify an individual.
Depending on how you interact with our Website, we may collect the following categories of information:
Contact Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
Payment Information
When you make a purchase, payment information is processed securely by our trusted payment gateway providers. Depending on the payment method, this may include:
- Payment method
- Transaction ID
- Payment confirmation
- Billing details
We do not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.
Account Information
If you create an account, we may collect:
- Username
- Password (stored securely in encrypted form)
- Account preferences
- Saved addresses
- Wishlist items
- Order history
Transaction Information
We collect information relating to your purchases, including:
- Products viewed
- Products added to cart
- Wishlist items
- Orders placed
- Returns
- Exchanges
- Refund requests
- Purchase history
Communications
If you contact us through email, WhatsApp, contact forms, social media, or customer support, we may collect:
- Messages
- Attachments
- Feedback
- Reviews
- Customer support history
Device & Technical Information
When you browse our Website, we may automatically collect:
- IP Address
- Browser type
- Device type
- Operating system
- Language settings
- Date and time of visit
- Referral URL
- Website usage statistics
Cookies and similar technologies
Sources of Personal Information
We may collect your information from the following sources:
Directly From You
Such as when you:
- Create an account
- Place an order
- Subscribe to newsletters
- Fill out forms
- Contact customer support
- Leave a review
- Participate in promotions
Automatically
Through technologies such as:
- Cookies
- Browser storage
- Analytics tools
- Website logs
- WooCommerce functionality
From Third-Party Service Providers
Including trusted providers such as:
- Payment gateways
- Shipping partners
- Website hosting providers
- Analytics providers
- Marketing platforms
- Customer support tools
From Business Partners
Where permitted by law, we may receive limited information from advertising or marketing partners to help us improve our services.
. How We Use Your Personal Information
We use your information for legitimate business purposes, including:
Providing Our Services
To:
- Process orders
- Confirm purchases
- Deliver products
- Process returns and refunds
- Manage your account
- Save your preferences
- Provide customer support
- Improve your shopping experience
Marketing & Promotions
We may use your information to:
- Send promotional emails
- Notify you of new product launches
- Share exclusive offers
- Recommend products based on previous purchases
- Send newsletters (only where permitted or with your consent)
You may unsubscribe at any time.
Security & Fraud Prevention
We use information to:
- Verify purchases
- Prevent fraud
- Detect suspicious activity
- Protect customer accounts
- Maintain website security
Improving Our Website
We analyze how visitors use our Website in order to:
- Improve website performance
- Enhance user experience
- Fix technical issues
- Develop new features
- Improve product recommendations
Legal Compliance
We may process information to:
- Comply with applicable laws
- Respond to legal requests
- Resolve disputes
- Enforce our policies
- Protect our legal rights
How We Disclose Personal Information
We value your privacy and do not sell your personal information.
We may share your information only where necessary with trusted third parties, including:
- Payment gateway providers
- Shipping and courier partners
- Website hosting providers
- Email service providers
- Analytics providers
- Marketing service providers
- Professional advisors
- Government authorities where required by law
Each service provider receives only the information necessary to perform their services and is expected to maintain appropriate security measures.
We may also disclose your information:
- To comply with legal obligations
- To prevent fraud
- To protect our rights or customers
- During a business transfer such as a merger, acquisition, or sale of assets
Cookies & Tracking Technologies
Our Website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Keep products in your shopping cart
- Remember login sessions
- Save your preferences
- Measure website traffic
- Analyze visitor behavior
- Improve website performance
- Personalize content and product recommendations
You can disable cookies through your browser settings. However, doing so may affect certain Website functionality.
Third-Party Services
To operate our business efficiently, we may use trusted third-party service providers, including:
- Payment gateway providers
- Courier and shipping partners
- Website hosting providers
- Google Analytics
- Meta (Facebook) Pixel
- Email marketing services
- Live chat or customer support platforms
- Social media integrations
These providers have their own privacy policies governing how they collect and process your information. We encourage you to review their privacy practices where applicable.
Data Security
Protecting your information is important to us.
We implement appropriate administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
While we strive to use commercially acceptable security measures, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill your orders
- Provide customer support
- Maintain your account
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Maintain business records
Once the information is no longer required, we will securely delete or anonymize it where appropriate.
Your Rights
Depending on the laws applicable to your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent (where processing is based on consent)
- Restrict or object to certain processing activities
- Request a copy of your personal information
- Update your account information
To exercise these rights, please contact us using the details provided below. We may request verification of your identity before processing your request.
Children's Privacy
Our Website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us promptly so that we can take appropriate steps to remove the information.
Third-Party Links
Our Website may contain links to third-party websites, applications, or services for your convenience.
We are not responsible for the privacy practices, content, or security of these third-party websites. We encourage you to review their respective privacy policies before providing any personal information.
International Data Transfers
Your personal information may be processed or stored in countries where our service providers operate.
Where such transfers occur, we take reasonable steps to ensure your information receives an appropriate level of protection in accordance with applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
Any changes will be posted on this page together with the revised “Last Updated” date. Continued use of our Website after any changes constitutes acceptance of the updated Privacy Policy
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.
Business Name: Ambelle Perfumes
Website: https://ambelleperfumes.com
Email: ambelleperfumes@gmail.com
instagram: ambelle perfumes
Business Address: syndicate mall, koppam, palakkad, kerala
We will make reasonable efforts to respond to your inquiry as promptly as possible.